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FAQ

 

1. Where are you located?

Our office and warehouse is currently located in Lyndhurst, NJ. 

2. Do you ship outside the United States? 

Currently we do not ship outside the United States. 

3. What carriers do you ship through and how is cost calculated? 

We ship only with UPS, and cost is based on distance from our 
warehouse in Lyndhurst, NJ to the destination zip code, as well as 
which shipping method is chosen.

4. How will our orders be packaged?

Orders with multiple items may both be packaged together or in separate 
boxes depending on texture, size, weight, perishable or non-perisable, and
convenience.

5. How long can your cheeses be stored for? 

That depends mainly on what kind of cheese. However, cheese stay 
freshest stored at the bottom shelf of the refrigerator. It can be 
stored for several months if unopened and approximately one month when 
opened and properly wrapped.  Wrap any unused portion in one layer of 
tight clean plastic wrap. Re-wrap this way after every use to maintain 
its freshness. Be aware that softer cheeses typically have a shorter 
shelf life than harder cheeses. 

6. How accurate are the weights of your products? 

All valued weights for our products are APPROXIMATE weights 
according to our item listings. We guarantee that all our products 
such as cheese and meats will be sent closest to its approximate 
weight if not greater than what you purchased.

7. Does your business cut or slice your cheeses/meats?

No. All cut cheeses and sliced meats are either received pre-cut or sent to
certified licensed businesses that cut our meats and cheeses for us.

8. Do you offer wholesale pricing to restaurants and businesses?

Yes, as long as your business or restaurant wishes to buy our merchandise in
in large quantities. Just contact us through email.